You cannot improve something if you cannot measure it 

Selected References

  • Brue, G. : Six Sigma for Managers, McGraw Hill, New York, 2000
  • Deming, W. Edwards: Out of the Crisis, MIT press, Cambridge (Mass), 2000
  • Doyle, Michael Scott: Translation Pedagogy and Assessment: Adopting ATA's Framework for Standard ErrorMarking, in The ATA Chronicle, November/December 2003.
  • Eckersley, H.: Systems for Evaluating Translation Quality, in Multilingual Computing & Technology, #47 Volume 13 Issue 3, April/May 2002
  • Grove, A.: High Output Management, 2nd ed., Vintage Press, New York, 1995
  • Hönig, H. : Positions, Power and Practice: Functionalist Approaches and Translation Quality Assessment, in Schäffner, C. (ed.) Translation and Quality, Multilingual Matters, Clevendon, 1998
  • House, Juliane: Translation Quality Assessment: A Model Revisited, Gunter Narr Verlag, Tübingen, 1997
  • Language International: Engineering Language Quality - A word with quality-standards consultant John Gagliardi, in Language International Vol. 12 No. 3, June 2000
  • Lauscher S.: Concepts of Translation Quality and Quality Assessment, in Proceedings of the 39th Annual Conference of the American Translators Association, 1998
  • Ling Koo, S. and Kinds, H.: A Quality-Assurance Model for Large Projects, in Sprung, R. (ed.) Translating into Success. Cutting-edge strategies for going multilingual in a global age, John Benjamins Publishing Company, Amsterdam/Philadelphia, 2000
  • LISA: Microsoft Quality Standards, in Case Studies and Client Requirements, 1998
  • McConnell, S.: Software Project Survival Guide, Microsoft Press, Redmond, 1998
  • Moroney, M.J.: Facts from Figures, Penguins, Harmondsworth, 1951, 1956(3rd) ,
  • Osimo, Bruno: Traduzione e qualità: la valuazione in ambito accademico e professionale, Hoepli, Milano, 2004
  • Schaffner, Christina (ed.): Translation and Quality, Multilingual Matters, Clevendon, 1998
  • Schiaffino, R., and Zearo, F. The Measurement of Quality in Translation, [Presentation]. 42nd Annual Conference of the American Translators Association, Los Angeles, CA, 2001
  • Shewhart, W. : Statistical Method from the Viewpoint of Quality Control, Dover Publications, New York, Reprint, 1986. Originally published: Washington, D.C.: Graduate School of the Department of Agriculture, 1939.
  • Spurr W., and Bonini C. : Statistical Analysis for Business Decisions, Richard D. Irwin, Inc., Homewood, IL, 1967
  • Sturz, W.: DIN 2345 Hits the Language Industry, in Language International Vol. 10 No. 5, May 1998
  • Vogel, S., Nießen, S., and Hermann, N.: Automatic Extrapolation of Human Assessment of Translation Quality, 2000. Available from http://www-i6.informatik.rwth-aachen.de/PostScript/InterneArbeiten/Paper_2000/Vogel_ Evaluation_LREC_2000-corrected.ps.gz , Accessed October 2002
  • Williams, Malcom: Translation Quality Assessment: An Argumentation-Centered Approach, University of Ottawa Press, Ottawa, 2004
  • Woyde, R.: Introduction to the SAE J2450 Translation Quality Metric, in Language International Vol. 13 No. 2, April 2001

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